Posts Tagged ‘control’

Member testimonials in Texas

March 6, 2013

Yesterday, I had a nice phone call with Susan Herring of Brazos Valley Schools CU in Katy, Texas. Susan is awesome, and had a glowing review of our PlumWall testimonial product, which she has been using ever since we rolled it out.

Here’s a summary of what she told me: Susan said she LOVES PlumWall and thinks it’s worth every penny.

She loves how easy it is for members to put their testimonials up, and that members use PlumWall to give their testimonials even more than the online survey system they use.

She also said that staff really enjoys when they are the ones featured in the system. Whenever a new testimonial comes in featuring a staff member, Susan emails it to everyone in the CU so that that staff member gets their moment in the spotlight of doing excellent things for the member, which naturally encourages everyone else to continue doing their great work for members so that they’ll get their turn in the testimonial spotlight down the road.

We are so thrilled that Susan is loving her PlumWall! Maybe it’s something that will liven up your own online member testimonials!

Advertisements