Paul Raffa is making things happen in Southbridge

Matt, Paul, and MorrissMatt Taggart and I just visited Paul Raffa at Southbridge CU here in Massachusetts. Paul is doing some great things at his CU!

Matt and I are visiting CUs throughout New England to meet our friends in person, learn what they are doing with our site, find out how we can improve, as well as show them any tips we can offer to maximize their EverythingCU online community experience. If you are in New England, and would like Matt and I to visit you, please feel free to let me know!

I missed it the first time Paul posted it on EverythingCU.com, but he mentioned it to us again, that the bank right up the street from him has a link on their home page to an attack on the 3 largest CUs in Massachusetts, CreditUnionRuse.com. This attack is sponsored by the Massachusetts Bankers Association.

I think that slandering another business or person does nothing except to tarnish the image of the slanderer. But is there a grain of truth to the accusations, or is this way out of bounds?

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2 Responses to “Paul Raffa is making things happen in Southbridge”

  1. James Robert Lay Says:

    Wow… that’s quite interesting considering the fact that TDECU was shut down when they did a similar campaign: http://www.cugrow.com/cu_grow/2008/09/can-credit-unio.html

    However, there was no slandering in the TDECU campaign… only the facts.

  2. Mike Templeton Says:

    I just posted something similar today on our blog: http://www.paymentindustryinsider.com/2008/12/banks-and-credit-unions-continue-to-feud-why/

    Is it really worth all of the trouble for each side to be constantly going back and forth? Can’t we focus on our members instead and improving their financial experience?

    I don’t think it’s worth the effort some people devote to it. Rather than spending time and money on tearing down the other guys in this business (of financial services), I’d rather see people focusing on what they have to offer and making those offerings stronger. The average member doesn’t need billboards or websites to tell them which FI to choose. They’ll most likely make that decision based on the way they are treated and how their finances are handled.

    If CUs and/or banks want that person’s business, THAT is who they ought to be focused on, not each other.

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